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DELIVERY

DELIVERY INFORMATION

 

How long does it take?

  • UAE: If you placed the order before 1pm everyday, delivery starts from next working day.
  • Kingdom of Saudi Arabia, Bahrain: Once we receive your order, courier company(Fetchr) will be in contact with you. Delivery can start only after getting your confirmation. Once it is started after your confirmation, it takes 2~4 working days to get it delivered to you.
  • There's no delivery on Friday and public holidays.

Where do you deliver?

  • We do service for UAE, Kingdom of Saudi Arabia and Bahrain for now. We'll keep on expanding!

I placed the order, how can I track my order?

  • Check your tracking number which is sent to you via SMS and/or e-mail.
  • CLICK HERE
  • Type your tracking number and hit 'Track Order'

Can I change delivery schedule?

  • Sure, please call Fetchr via +971-4-801-8100 or let us know(Call/Whatsapp +971 58 153 4550).

Can I schedule for delivery myself?

  • Absolutely. First, when order is picked by courier, you'll receive SMS.
  • On SMS, you can click the link for scheduling your delivery.
  • Scheduling app or website will be opened, here you can do it yourself.
  • If you are not comfortable with this, call +971-4-801-8100 or let us know(Call/Whatsapp +971 58 153 4550).

 

SHIPPING AND CHARGES

 

What's the shipping charge of SHOFON?

  • UAE: If your order amount is 200 AED or more, it's free. If below 200 AED, it'll be 20 AED.
  • Kingdom of Saudi Arabia: It differs as how many items you order. We offer free delivery from 500 SAR.
  • Bahrain: It differs as how many items you order. We offer free delivery from 37 BHD.

Any COD charges?

  • No, we do not require any additional fees for Cash On Delivery options.

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